NHS: The Family They Never Had

Among the organized chaos of medical professionals in Birmingham, a young man named James Stokes carries himself with the measured poise of someone who has found his place. His polished footwear whisper against the floor as he acknowledges colleagues—some by name, others with the comfortable currency of a "hello there."

James carries his identification not merely as a security requirement but as a testament of inclusion. It hangs against a neatly presented outfit that betrays nothing of the difficult path that preceded his arrival.

What sets apart James from many of his colleagues is not immediately apparent. His presence reveals nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an effort designed specifically for young people who have spent time in care.

"The Programme embraced me when I needed it most," James explains, his voice steady but carrying undertones of feeling. His observation captures the essence of a NHS Universal Family Programme that aims to transform how the vast healthcare system perceives care leavers—those often overlooked young people aged 16-25 who have graduated out of the care system.

The numbers paint a stark picture. Care leavers often face greater psychological challenges, money troubles, shelter insecurities, and diminished educational achievements compared to their peers. Beneath these cold statistics are individual journeys of young people who have navigated a system that, despite best intentions, often falls short in providing the nurturing environment that molds most young lives.

The NHS Universal Family Programme, launched in January 2023 following NHS England's commitment to the Care Leaver Covenant, signifies a profound shift in institutional thinking. At its heart, it acknowledges that the whole state and civil society should function as a "communal support system" for those who haven't experienced the stability of a traditional NHS Universal Family Programme setting.

A select group of healthcare regions across England have charted the course, establishing systems that rethink how the NHS Universal Family Programme—one of Europe's largest employers—can create pathways to care leavers.

The Programme is meticulous in its approach, starting from detailed evaluations of existing procedures, establishing oversight mechanisms, and obtaining executive backing. It understands that meaningful participation requires more than noble aims—it demands tangible actions.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James started his career, they've established a consistent support system with representatives who can deliver assistance and counsel on wellbeing, HR matters, recruitment, and equality, diversity, and inclusion.

The conventional NHS Universal Family Programme recruitment process—formal and possibly overwhelming—has been carefully modified. Job advertisements now highlight attitudinal traits rather than long lists of credentials. Application procedures have been reimagined to accommodate the specific obstacles care leavers might encounter—from lacking professional references to facing barriers to internet access.

Maybe most importantly, the Programme understands that starting a job can create specific difficulties for care who may be navigating autonomy without the backup of NHS Universal Family Programme resources. Issues like transportation costs, proper ID, and bank accounts—assumed basic by many—can become significant barriers.

The brilliance of the NHS Universal Family Programme lies in its thorough planning—from explaining payslip deductions to helping with commuting costs until that critical first wage disbursement. Even apparently small matters like rest periods and workplace conduct are carefully explained.

For James, whose career trajectory has "transformed" his life, the Programme offered more than employment. It offered him a feeling of connection—that ineffable quality that emerges when someone senses worth not despite their past but because their particular journey improves the organization.

"Working for the NHS Universal Family Programme isn't just about doctors and nurses," James notes, his eyes reflecting the subtle satisfaction of someone who has secured his position. "It's about a collective of different jobs and roles, a group of people who really connect."

The NHS Universal Family Programme embodies more than an employment initiative. It stands as a bold declaration that organizations can change to welcome those who have experienced life differently. In doing so, they not only change personal trajectories but improve their services through the distinct viewpoints that care leavers bring to the table.

As James walks the corridors, his participation silently testifies that with the right support, care leavers can thrive in environments once thought inaccessible. The embrace that the NHS Universal Family Programme has extended through this NHS Universal Family Programme signifies not charity but recognition of overlooked talent and the profound truth that everyone deserves a community that believes in them.